After-Sales Services & Spares

Its all fair and well to purchase a new device or appliance, but what do you do when it stops working? At RenuGen Solar Generators we thought of that and we want our customers and users to only experience the best service, longevity in use and freedom to generate electricity on demand.

And to keep delivering on our promises we are making all parts and spares available from RenuGen Solar Generators.

Whether you choose to maintain your own solar generator which happens to be "user-maintainable", or prefer the hand of your trusty supplier to get your RenuGen Solar Generator up and running again, we're here to provide you a helping hand.

Get everything you need to know about our solar generators by clicking here

Technical Support

Whether you require more information about your product, optional upgrades or performance enhancements, transparency, excellent customer support and happy customers remain our top priorities. Send us an email, whatsapp or join our Facebook group to get all the information you need.

Spares

Need replacement components to get your RenuGen Solar Generator up and running again? You dont have to search the entire internet to find parts. Simply get in touch with us, provide us with the model name of your solar generator and we'll send you a quote with the correct spares required.

Repairs & Servicing

For many people maintaining or servicing their own solar generator will not be a reality. Dont worry, we have a repairs and servicing shop to make sure you never have to worry about repairing or maintaining Simply call us to make an appointment, drop off your solar generator and we'll call you when its ready for collection.

Fault Finding

Some users will prefer maintaining and servicing their own solar generators while others may not. And for those who do want to go DIY, we're offering a cost free fault-finding support platform where you can get help from our technical team and like-minded users. Sign up on our member portal to gain exclusive access today.

Return Policy

You are not just buying a solar generator, you are investing in portable mobile electricity that is available on demand. And when your investment doesnt provide value in return, we'll be here to fix that. See more details on our Return Policy on the top of this page or by clicking here..

Service & Maintenance Plan

We offer a service & maintenance plan for selected RenuGen Solar Generators on a subscription basis. Subscriptions are renewed annually in the form of installments. Our service & maintenance plans will cover you in the event that repairs or replacement parts are needed. It also includes a free bi-annual servicing of your solar generator. This is a must have during times of emergencies such as budget constraints or unexpected damages.